New Way shades integrate directly with Lutron control, without the extra interfaces or dry-contact workarounds that non-certified shades often require. As an authorized Lutron fabricator since 2022, New Way builds Sivoia QS, Palladiom, Serena, and Triathlon shading and drapery with factory-tested Electronic Drive Unit (EDU) calibration, so the shade programs into the system like any other Lutron device. Recessed drapery is fabricated to Lutron Application Note #843, and wiring is labeled circuit by circuit to match your Lutron submittals. The result is that an integrator does not have to engineer compatibility on site. Send the processor and shade schedule and New Way will confirm the integration before fabrication.

New Way also serves integrators working outside Lutron, as the sole authorized Aqara fabricator in Malaysia as of 2026. Aqara Roller Shades connect to Google Home and Matter where the motor supports it, and to Apple Home through the Aqara hub, which suits accessible smart-home builds and mixed ecosystems. For projects that standardize on Lutron, that remains the tightest integration; for Matter-based or app-led homes, Aqara is the practical path. Tell New Way which control system and protocol the project uses and the team will specify a shade that commissions into it, rather than leaving you to bridge it on site.

New Way reduces callbacks by building shades that run quietly and stay aligned, the two failure modes that usually generate service calls. Lutron Sivoia QS holds shade alignment within 3mm across a wall of windows and checks motor speed 500 times per second to compensate for load and roll diameter, and the quietest Lutron motors run around 35 dBA. Fabric is made to Grade 8 color fastness with under 0.5% batch deviation, so it does not sag or fade into a complaint. Every New Way product carries a 5-year warranty, alongside Lutron’s own system warranty. As of 2026, fewer site visits is the point: a cheap shade serviced twice a year is not a saving.

New Way prepares each order so commissioning is fast and predictable. Drive units are calibrated and tested at the factory, recessed drapery is fabricated to Lutron Application Note #843, and wiring is labeled circuit by circuit to match your Lutron submittal documents, so the install team is not tracing connections on site. The order is also mocked up and confirmed before mass production, which catches sizing or finish issues before they reach the project. For an integrator, that means the shades program in alongside the lighting rather than becoming the line item that delays handover. Share the submittals and New Way will fabricate to them.

New Way supplies both indoor and outdoor shading from one fabricator, which keeps an integrator from coordinating two suppliers across one site. Indoors, that spans Lutron systems, including Sivoia QS, Palladiom, Serena, and Triathlon, and Aqara Roller Shades for Matter and app-led homes. Outdoors, the range runs from manual and motorized cable-guided blinds up to the Renson Fixscreen zip system, an exterior screen built for tropical sun, rain, and wind. Specifying the full envelope through one partner means one accountable contact, coordinated finishes, and integration planned once. As the authorized fabricator for Lutron, Renson, and Aqara, New Way can carry both the interior and exterior shading on a project.

Partnering with New Way gives an integrator one accountable fabricator for lighting-and-shading projects, indoor and out, instead of being the middle layer between vendors. In practice that means Lutron-certified fabrication with factory-tested drive units, wiring labeled to your submittals, a mockup workflow that de-risks each order, and a dedicated contact through the project. New Way coordinates with your control system and protects the shade specification against mid-project substitutions. Specific dealer terms, technical resources, and project pricing are confirmed directly with the team, since they depend on the project and the relationship. The fastest start is to send a current project or request the integration specs.