Yes. New Way dealer pricing applies to registered dealers in Malaysia and Singapore. As of 2026, registration is free and asks for a business registration document, a contact person, and the product categories you currently sell. The active dealer network spans curtain shops, blinds and shades retailers, interior decor combo shops, and the curtain-track installer cohort. Once registered, you receive the dealer price list, access to exclusive fabric collections, and a named contact for quotes and after-sales. Walk-in showroom visits without registration are welcome, but pricing shown there is end-customer pricing.

There is no fixed minimum on the New Way open catalog. As of 2026, new dealers commonly start with a single-window sample order on the product they want to test, most often a motorized roller shade or a Super Doso drapery track. New Way runs a proactive QC follow-up on the first two to three orders so a defect, if it happens, gets resolved before it reaches your end-customer. Exclusive fabric collections may carry a roll minimum on first order. Exact pricing and minimums are confirmed in writing on your dealer quote.

Yes. Kepta-motorized drapery, Lutron Drapery Curtain Track motorized (Sivoia QS, Drapery Lite, Alena, Palladiom), and Aqara motorized roller shades from New Way are engineered so the install method matches manual. The electronic drive unit is factory-calibrated before shipping, wiring is labeled to the submittal, and limit positions are pre-set. The fit on the wall or ceiling is the same as a manual roller or drapery track. If your team can fit a manual shade, they can fit a motorized one. For complex Lutron processor integrations, New Way coordinates with the project’s Lutron dealer or integrator on site.

Every product New Way fabricates carries a 5-year warranty, confirmed in writing on each end-customer quote. As of 2026, that cover is backed locally by the team that fabricated and installed the shading, so when a callback question comes in two or three years later, the dealer has a clear answer to give.

New Way is the sole authorized Aqara fabricator in Malaysia, appointed in 2024. Carrying Aqara through New Way preserves dealer margin, adds the New Way warranty wrap on fabric and assembly, and consolidates after-sales to one contact. The direct-order route leaves your customer dealing with two vendors when a question comes up. Through New Way it is one quote, one delivery, one contact. As of 2026, this is the position the dealer network is briefed to take.

New Way lead time on the open catalog and Super Doso is the fastest available in the Malaysia and Singapore market on a made-to-measure basis. Exact dates are confirmed on each quote and depend on fabric availability and motor stock. If a piece arrives defective, you flag it to your named contact and we replace under the warranty terms above. On a new dealer’s first two to three orders, the QC team runs a proactive follow-up to catch a defect before your end-customer sees it. As of 2026, this is a documented part of new-dealer onboarding.