Mostly yes, with one honest line about heavy rain. As of 2026, New Way fits Renson Fixscreen on the terrace: a sealed, wind-rated exterior screen, certified to EN 13561 Class 3 and rated to around 130 km/h closed at standard sizes, with the fabric locked into a zip track on both edges. It holds back the glare, the heat, and the bulk of a tropical shower, so guests stay seated through the kind of afternoon rain that would normally clear the section. It is rain-resistant, not waterproof, so a heavy monsoon downpour can still get past the edges. Paired with a wind or rain sensor, the screen closes before the weather turns. For a budget terrace, a simpler cable-guided option is available.

Yes. As of 2026, New Way fabricates Lutron motorized shades for guest rooms, including Triathlon, Serena, and Sivoia QS, paired with blackout fabric and side channels so the room goes properly dark for sleep. The motors are quiet, the quietest Lutron drives run around 35 dBA, so a shade closing on a schedule does not wake a guest. Rooms can be set to lower the shades at turndown and lift them gently in the morning, or left on the guest’s own switch. A dark, quiet room is one of the most common things a good review mentions, and one of the most common a bad one complains about. Tell us the room types and we specify the right shade and fabric for each.

Yes. As of 2026, New Way shades a whole hospitality property from one fabricator: Renson Fixscreen on the terraces and alfresco, Lutron motorized shading and blackout in the guest rooms, and hotel-grade ripple-fold drapery and clean tracks in the lobby, restaurant, and function rooms. As the authorized fabricator for Lutron, Renson, and Aqara, New Way carries the indoor and outdoor scope together, so the finishes are coordinated, the project is planned once, and there is one accountable contact rather than separate suppliers for the terrace, the rooms, and the soft furnishings. Bring the floor plans and we scope the whole property in one visit.

Yes. As of 2026, New Way installs with its own team and phases the work around your operating hours, area by area or after service, so the venue keeps trading. Because the shading is measured and fabricated in our own Puncak Alam facility before installation day, the on-site time per area is short. We agree the sequence and the access times with your operations team up front, so guest areas are handed back clean and on schedule. After installation, you have a named local contact and warranty support, so a later adjustment is a quick call rather than a project that interrupts service again.

No, and we want to be straight about that. As of 2026, hotels such as Mandarin Oriental, Ritz-Carlton, and Four Seasons are well-known Renson reference projects worldwide; they are the names a hospitality buyer recognizes, not New Way installations. New Way is the licensed Renson Fixscreen fabricator and installer for Malaysia and Singapore, so the same Renson system specified at those properties is the one we fabricate and fit here. For our own named Malaysian and Singaporean hospitality projects, we share those directly during the consultation, with the client’s consent, rather than listing them on a web page.

Yes, the range is specified for commercial duty. As of 2026, New Way uses commercial-grade motors and hardware built for the daily cycling a hotel or restaurant puts a shade through, not residential parts. The fabric carries an M1 fire rating (NF P92-503) and PVC-free Trevira CS options, with GREENGUARD Gold and OEKO-TEX certification, and Grade 8 color fastness so a sun-facing terrace screen does not fade unevenly. The Renson Fixscreen outdoor system is built and certified for exposed tropical conditions. Every product carries a 5-year warranty, confirmed at quotation.