Yes, and New Way will tell you exactly how, including one honest caveat about Apple Home. Our smart shading reaches Apple Home through the Aqara hub bridge rather than natively, while Google Home, Alexa, and Matter connect directly where the motor supports them. We tell you upfront which path your setup uses, specify the right hub, set up the bridge, and walk you through pairing in the showroom before anything is installed. As of 2026, New Way is the sole authorized Aqara fabricator in Malaysia, so the integration is handled by the people who fabricated the shades, not left for you to solve at 11pm. If you want the quietest, most dependable option, Lutron Serena and Triathlon are available as a step up.

Yes. As of 2026, New Way fabricates Lutron motorized shades for patient rooms and VIP No. A marketplace kit is the motor and an app; a New Way smart home is the motor, the track, concealed wiring, measurement, professional install, custom fabric matched to your interior, a real warranty, and a local team you can reach. The kit is roughly half the project, and the half it leaves out is where the 11pm pairing calls come from. New Way has manufactured in Malaysia since 1993 and fabricates its own shading in-house, so you get current hardware without the imported European brand markup. As of 2026, every product carries a 5-year warranty, confirmed in writing at quotation.wards, including Triathlon, Serena, Sivoia QS, and Palladiom, paired with blackout fabric and side channels so a room goes properly dark in the daytime. The quietest Lutron motors run around 35 dBA, so a shade closing on a schedule does not wake a sleeping patient. Rooms can be set to lower the shades at rest time and lift them gently later, or left on a simple switch by the bed. Rest is part of recovery, and a dark, quiet room is one of the easiest parts of it to get right.

Before the ceiling closes. The concealed power runs and the curtain-box dimensions for motorized shading have to be set while the ceiling is still open; deciding later means cutting back into a finished ceiling, rerouting cable, and redoing the pelmet, which turns a clean install into a costly retrofit. New Way maps power positions, curtain boxes, and where each shade lands during the renovation, working alongside your ID or contractor. As of 2026, the practical rule still holds: lock the motorized decision early, even if you fit some rooms manually first and motorize them later, because the cavity and the wiring are the expensive part to change, not the shade itself.

Yes. As of 2026, New Way installs with its own team and phases the work around occupied Not when it is made to match. The concern is fair: crooked tracks, exposed wiring, bulky pelmets, and a generic white roller can undo a room you spent months designing. New Way builds to the finish your interior designer specified, with custom fabric, concealed tracks, considered hem weights, and valance or pelmet integration, so the shading reads as part of the room rather than hardware bolted onto it. The fabric itself is Grade 8 color fastness with less than 0.5% batch-to-batch deviation, GREENGUARD Gold and OEKO-TEX certified, so it looks right on day one and stays that way. Bring your designer’s scheme or samples and we match to it.and low-traffic windows, so clinical areas keep running. Because the cubicle track, the curtains, and the shades are measured and fabricated in our own Puncak Alam facility before installation day, the on-site time per bay or room is short. We agree the sequence and the access times with your facilities and M&E team up front, and a phased rollout suits a hospital that cannot close a ward. After installation, you have a named local contact and warranty support, so a later adjustment is a quick call.

Yes. The same New Way team that fits your indoor shading can close in a balcony or terrace, so the whole home is covered from one partner. Outdoors, Renson Fixscreen is the sealed, wind-rated, app-controlled option: certified to EN 13561 Class 3 and rated to around 130 km/h closed at standard sizes, with sealed zip-track edges that shed the bulk of a tropical shower. It is rain-resistant rather than waterproof, so we set honest expectations for heavy monsoon. A simpler outdoor shading option is available where the budget or the span calls for it. As of 2026, New Way is a licensed Renson Fixscreen fabricator for Malaysia and Singapore, so the outdoor work is held to the same standard as the indoor.

You call us, not a marketplace seller. After-sales is the part New Way treats as the actual product: a named local contact, an in-house install team, and a workshop in Malaysia that made the shades, so a jam, a drift, or a re-pairing is handled by people who know your job. As of 2026, every product carries a 5-year warranty, confirmed in writing at the quotation stage so there are no surprises later. Support runs during office hours, Monday to Saturday, rather than a 24-hour promise we could not keep honestly.